Hovertravel has been shortlisted in the 2019 National Transport Awards’ Ferry Operator of the Year category. With a large number of entries this year, creating intense competition, it is Hovertravel’s accessibility initiative, HoverCare, which has been selected by the judges to be in the final, alongside three other ferry operators. The winners will be announced at the 19th National Transport Awards in London on 31st October 2019.
Loretta Lale, Head of Commercial at Hovertravel, said:” This is the second time we have been shortlisted in the National Transport Award’s Ferry Operator of the year and as we are especially proud to be in the final this year for our HoverCare initiative. We have expanded our efforts in improving accessibility for all with activities such as participating in national campaigns such as Disabled Access Day and training our staff in specific skills such as dementia awareness, Makaton and guided boarding. To be recognised as a finalist at a national level for this initiative elevates the conversation about accessibility to the very top of the UK transport sector.”
HoverCare is a service for any Hovertravel customer requiring assistance with their travel whether they have reduced mobility requirements or just need a little extra help with their journey. Hovertravel is committed to ensure access and travel on its hovercraft, in its terminals and during all elements of the journey from start to finish, are as comfortable and safe as possible.
Supported by the Department for Transport and Transport Focus, the 2019 National Transport Awards has a distinguished panel of expert judges including representatives from The Transport Select Committee, Transport Focus, Greener Journeys and a professor in Transport at Plymouth University. These judges asked entrants to outline the range of initiatives that the ferry operator has been involved in to improve services and facilities together with results that have been achieved.