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Wightlink launches its 2020 customer consultation programme

on .

Victoria of Wight web

Wightlink’s managers will be out and about meeting customers and listening to their views again in 2020.
This year, they will be engaging directly with commuters and other frequent travellers as they cross the Solent.

Managers from several departments will be based on car ferries on the Portsmouth-Fishbourne and Lymington-Yarmouth routes, ready to chat with customers over a cup of tea or coffee. Non-landing foot passenger tickets will be available for people who would like to meet them but were not planning to take a ferry that day. The managers will also spend time at Portsmouth Harbour FastCat terminal.

Wightlink also hosts Customer Forum meetings at Fishbourne and Yarmouth twice yearly. For more information, contact This email address is being protected from spambots. You need JavaScript enabled to view it.

The first three Meet the Managers sessions for 2020 will be held:

Tuesday 3 March 2020:
On board two round-trip sailings between Lymington-Yarmouth:

  • 15:00 from Lymington
  • 16:05 from Yarmouth
  • 17:00 from Lymington
  • 18:05 from Yarmouth

Thursday 2 April 2020:

  • 16:00-18:00 Portsmouth Harbour FastCat terminal

Wednesday 20 May 2020:
On board two round-trip sailings between Portsmouth and Fishbourne

  • 07:00 from Portsmouth
  • 08:00 from Fishbourne
  • 09:00 from Portsmouth
  • 10:00 from Fishbourne

Wightlink Chief Executive Keith Greenfield says: “I frequently cross the Solent on our vessels and always enjoy meeting customers and finding out what they think about our services. While anyone can share their views with us at any time by emailing This email address is being protected from spambots. You need JavaScript enabled to view it. , we also value these opportunities to chat with our customers in person.”

For more information, contact Karen Woods 07775 694266 This email address is being protected from spambots. You need JavaScript enabled to view it.

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