Portsmouth Business
Support Service
In partnership with:
ActionCOACH Business Workshops
Transform Your Vision into Action
The Portsmouth Business Support Service has partnered with ActionCOACH Portsmouth & Chichester to offer a series of free, individual workshops covering a variety of topics to power up your business run by Matt Mullins, certified business coach.
If you’re ready to step back, work smarter, and grow with intention rather than pressure, we would be delighted to welcome you.
Dates and Times
Dates for the upcoming sessions are listed below. Bookings will open shortly.
Location: Shaping Portsmouth, Upper 2nd Floor, Portsmouth Guildhall, PO1 2SA
📍HOW TO FIND US
Places are limited, so we recommend securing your spot as soon as possible.
Management Vs Leadership
26th August | 9:30 - 13:00
How to Build a Team That Takes Ownership
Management and leadership are often treated as though they mean the same thing. They do not.
Management provides the structure, expectations and processes needed to keep work moving. Leadership creates direction, builds trust and encourages people to take ownership.
A successful business needs both.
The challenge is knowing which approach your team needs and when. How do you provide clear direction without micromanaging? How do you encourage ownership without losing accountability? And how do you avoid becoming the person who has to chase every deadline, solve every problem or make every decision?
In this practical workshop, business owners, managers and team leaders will explore how different management and leadership approaches affect accountability, motivation, performance and the way a team operates when the leader is not in the room.
What You'll Learn:
By the end of the workshop, you will leave with:
- A clearer understanding of the difference between managing and leading.
- Greater confidence in adapting your approach to different situations.
- Practical ways to strengthen accountability within your team.
- Ideas for reducing your team’s dependency on you.
- Techniques for encouraging employees to take greater ownership.
- Actions you can begin applying immediately within your business.
The workshop is not about adding more management theory to your reading list. It is about helping you identify practical changes that can improve the way your team works.
You will also have the opportunity to reflect on your current leadership approach, discuss common challenges with other local business leaders and identify the changes most likely to improve your team’s performance.
Whether you lead a team of two or two hundred, the principles explored during the session can help you create clearer expectations, stronger accountability and better results.
Sales & Marketing
28th October | 9:30 - 13:00
Stop Working Harder. Start Growing Smarter.
Running a business should not mean constantly firefighting, worrying about cash flow, or feeling unsure where the next stage of growth will come from. Yet for many business owners and directors, growth feels unpredictable, margins are under pressure, and time is increasingly scarce.
If you’ve ever questioned whether you’re focusing on the right priorities, or felt that working harder is no longer the answer, you’re not alone.
What You'll Learn:
This practical and engaging workshop introduces a proven framework to help you identify where growth is truly coming from and where it’s being lost.
Rather than chasing more customers or adding complexity, you’ll learn how to optimise the five critical drivers of profit in every business.
During the session, you will discover how to:
- Generate more of the right leads without increasing marketing spend
- Convert more enquiries into paying customers
- Increase the value and frequency of customer purchases
- Improve margins and retain more profit
- Create sustainable growth without adding unnecessary complexity
You’ll leave with clear priorities, practical actions you can implement immediately, and a strong understanding of the levers that will have the biggest impact on your business.
12-Month Business Planning
As the financial year draws to a close, most business owners are caught in the daily grind, too busy working in their business to step back and work on it. This is your opportunity to break that cycle.
Join us for an intensive half-day workshop designed to help you pause, reflect, and create a clear, actionable strategy that will drive your business forward in 2026/27. And learn strategies safeguard your business against cyber threat.
What You'll Achieve:
Guided by experienced business coach Matt Mullins from Action Coach, you’ll work through proven planning frameworks and interactive exercises to:
- Translate your vision into a clear, measurable 12-month plan
- Set meaningful priorities that align your team and drive results
- Identify growth opportunities you may be overlooking
- Build accountability into every aspect of your strategy
- Leave with confidence and a roadmap you can implement immediately
This isn’t theory, it’s practical, focused planning that gets results
Plus: Protect Your Business with Top Cyber Security Tips
Cyber threats are evolving faster than ever, and no business is too small to be a target. Protecting your business has never been more critical.
The Shaping Portsmouth Digital Resilience Team will deliver a focused 10-minute session sharing their Top Ten Cyber Security Tips; Practical strategies to safeguard your business against cyber threats and help you make informed, risk-based decisions about digital security.
With technology advancing at pace and cyber threats growing more sophisticated, this is essential knowledge for every business.
Why Attend?
✓ Dedicated focus time away from daily distractions
✓ Proven frameworks used by successful businesses worldwide
✓ Expert guidance from a seasoned business coach
✓ Peer support from ambitious, like-minded entrepreneurs
✓ Immediate action steps you can implement straight away
✓ Renewed motivation to tackle the year ahead
Who Should Attend?
- Business owners ready to scale
- Entrepreneurs seeking clarity and structure
- Senior leaders planning the year ahead
- Anyone wanting to move from reactive to strategic
Enter 2026/27 With Clarity, Confidence & A Plan That Works
Matt Mullins | Business Coach | ActionCOACH
Matt Mullins knows what it takes to build a business that truly scales.
Many business owners don’t set out to work harder than everyone else for less reward, yet that’s exactly where they end up: talented, committed, and trapped inside the business they built.
Matt works with business owners who are ready to change that.
As part of ActionCOACH, the world’s number one business coaching organisation, Matt supports founders and leaders to move beyond firefighting and build structured, scalable businesses that deliver real results:
more cash, stronger teams, better systems, and sustainable growth.
His approach is practical, direct, and results-focused. He helps business owners:
- Identify unseen gaps holding back growth
- Strengthen systems and processes
- Build businesses that don’t rely entirely on the owner
Since joining ActionCOACH in 2019, Matt has helped businesses across the region gain control of their finances, develop leadership capability, and create the foundations for long-term success.
Because the businesses that scale aren’t the ones with the best ideas, they’re the ones with the best structure, the clearest strategy, and the right guidance.
Testimonials
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